DELIVERY & RETURNS
Delivery Policy
- Delivery time: 3–5 working days across Pakistan
- Free shipping on orders above a certain amount (if applicable)
- Delivery delays may occur due to:
- Weather conditions
- Courier issues
- Public holidays
Payment Options
- Cash on Delivery (COD)
- Bank Transfer
- Easypaisa / JazzCash
Return & Exchange Policy
1. Return Eligibility
You may request a return or exchange if:
- Product is damaged or defective
- Wrong item was delivered
2. Return Time
- Returns must be requested within 7–15 days of delivery
3. Conditions
- Product must be unused and in original packaging
- All accessories and materials must be included
4. Non-Returnable Cases
- Used or damaged products (not due to our fault)
- Change of mind (optional — you can allow or not)
5. Refund Process
- Refunds are processed after inspection
- May take 5–10 working days
6. Exchange
- Exchanges are subject to product availability
Support
For returns or delivery issues:
📧 kidnovators.ai@gmail.com
📞 +92 303 5467494