DELIVERY & RETURNS

 Delivery Policy

  • Delivery time: 3–5 working days across Pakistan
  • Free shipping on orders above a certain amount (if applicable)
  • Delivery delays may occur due to:
    • Weather conditions
    • Courier issues
    • Public holidays

Payment Options

  • Cash on Delivery (COD)
  • Bank Transfer
  • Easypaisa / JazzCash

 Return & Exchange Policy

1. Return Eligibility

You may request a return or exchange if:

  • Product is damaged or defective
  • Wrong item was delivered

2. Return Time

  • Returns must be requested within 7–15 days of delivery

3. Conditions

  • Product must be unused and in original packaging
  • All accessories and materials must be included

4. Non-Returnable Cases

  • Used or damaged products (not due to our fault)
  • Change of mind (optional — you can allow or not)

5. Refund Process

  • Refunds are processed after inspection
  • May take 5–10 working days

6. Exchange

  • Exchanges are subject to product availability

 Support

For returns or delivery issues:
📧 kidnovators.ai@gmail.com
📞 +92 303 5467494